Returns Information

Returns, Refunds and Exchanges

We will exchange or refund any item with which you are not happy, as long as both the packaging and the goods themselves remain intact.

We can not refund or exchange items where ticketing has been removed.

We recommend to send returns by recorded delivery and keep prove of postage.

Returns are sent at your expense.
Returns shoud be made within 14 days.
We will write to confirm that your return has been processed. A
refund or credit note will be issued within 3 weeks of receipt of goods.

We have an open returns policy for faulty products and will endeavour to replace or exchange any items that have become defective within a reasonable period.

Cotton Hill Guarantee

We hope that you will delighted with your purchase however if you not completely satisfied we will refund or replace. 

Contact Us

Please feel free to email us if you need any further information: info@cottonhill.co.uk.
UK Tel : 0845 602 7628
International Tel : +44 (0) 1258 837 357 (International)
Monday to Friday 9.00am - 5.00pm - GMT
Address: Cotton Hill, Milborne Business Centre, Blandford Road, Milborne St Andrew, Dorset DT11 0HZ